Privacy Policy

1. Introduction

Nature World Pharma Sdn Bhd ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store, and share the data you provide through our website.

2. Who We Are

Nature World Pharma Sdn Bhd is a Malaysia-registered OEM manufacturer. Our registered address is A-23-05, Tower A, Pinnacle PJ, Section 52, Lorong Utara C, 46200 Petaling Jaya, Selangor, Malaysia. Contact: [email protected].

3. What Data We Collect

When you submit the enquiry form, we collect: your full name, company name, phone number, email address, product interest, and the contents of your message. We do not collect payment data on this website.

4. How We Use Your Data

• Responding to your enquiry and providing quotes.
• Following up on opportunities you have expressed interest in.
• Complying with our legal and regulatory obligations.
• Sending occasional updates about our services, if you have opted in.

5. Legal Basis for Processing

We process your data on the basis of consent, which you provide by submitting the enquiry form. You may withdraw consent at any time by contacting us.

6. Third Parties

We share your data only with the minimum necessary third parties to operate the site:

• Formspree — processes our enquiry form submissions.
• Google Analytics — anonymised site usage data (if enabled).
• Hosting provider — stores the website files.

7. Data Retention

We retain enquiry data for up to 24 months from your last contact with us, unless you request earlier deletion.

8. Your Rights

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the right to access your data, request correction or deletion, withdraw consent, and lodge a complaint with the Personal Data Protection Commissioner.

9. Cookies

See our Cookie Policy for details on how we use cookies.

10. Changes to This Policy

We may update this policy from time to time. Changes take effect when posted on this page.

11. Contact Us

Questions about this policy? Email [email protected] or call 03-7931 6898.